What's new in
NEO Free and NEO Pro 3.1

There's a new NEO Free Quick Start video, and you can see all the NEO Pro features illustrated here.

New Features

• Quick File and Quick File Recent

  Two new file to folder features that make filing to folders much faster: file messages with a single key or choose from your most recently filed-to folders. Current NEO users may prefer these two new features as an alternative to Active Mail.

• New Filed column

  There's a new List Pane column and icon to identify messages filed to a folder other than Inbox or Sent Items.

• Undo capability

  You can now UnDo (and ReDo) many operations such as message deletions, move to folders, Category changes and state changes such as Mark Read/Unread, Make Inactive/Active, Keep, Flag and ToDo.

• Search Deleted Items and Excluded Folders

  You can now search Deleted Items and Excluded Folders (folders such as Spam that you designate not to organize in NEO). You can choose between 'All Folders' or 'All except Excluded and Deleted Items'.

• Importance column

  There's a new List Pane column to identify High Importance messsages.

• New Status filters - Importance, Not Filed  

  Show just your Important messages, or show all the messages you have not filed (that is, that are in your Inbox or Sent Items folder).

• New Shortcut keys for 'Flag Complete' and 'Search in Folder'

  Flag Complete     Ctrl+Alt+G
  Search in Folder  Ctrl+Alt+F3

• Copy Reply Address to Clipboard  

  Handy for grabbing a sender's email address for use in other systems, or to use when creating a new message to someone.

• New Importance folder in Status view  

  There's now a new folder in Status View that includes all your High Importance messages.

• Show All Categories selection on Category Picker  

  You can now choose 'All Categories' on the Category Picker in addition to Master Categories and Current Categories.

• Configurable Backspace key

  As an alternative to making a message Inactive (PRO users), Backspace can now be configured to mean Display the Quick File Recent menu or to Quick File to your Quick File folder.

Major System Improvements

• NEO Free and NEO Pro - same product base

  Previously when evaluating our NEO products users had to download, install and create separate NEO Catalogs for each product. We've made the evaluation process much simpler and much faster.

  NEO Free users wanting to try NEO Pro can now simply switch to NEO Pro from within NEO Free (and NEO Pro users can also switch to NEO Free) without having to download, install or create a new catalog. NEO Free and NEO Pro are the same product. In fact, NEO Free is really NEO Pro running in NEO Free mode - the Pro features are simply hidden.

Minor Improvements

• Cosmetics

  • Separator lines in the List Pane.
  • 'Open Contact' renamed to 'Create/Open Contact'.
  • Clear icon changed to 'Clear' and easier to click.
  • Improved and prettier display of informatory messages in Reading Pane.
  • Filter toolbar moved to bottom for new users.

• Sent Message - New column name and icon

  In previous versions, messages from you are identified in the List Pane 'To' column with the word "To:". To avoid confusion with Outlook's To column, this column has been renamed to 'Sent Message' and 'To:' has been replaced by an easy to spot image.

• Times in the Date/Time column for old absolute dates

  All values in the Date/Time column now show the time in addition to the date.

• Spam folder exclusion renamed to Excluded folders

  Many users like to exclude from NEO organization folders other than Spam folders. To accommodate this, we have renamed this ability from 'Spam folders' to 'Excluded folders'. Note that you can also now search in Excluded folders.

• Simplifications

  Simpler startup options for new users and removed the Pending Correspondent distinction.

• Check for Updates on Startup option

  Many users like to be notified as soon as a new release or build is available. This optional feature automatically checks for new program updates on startup and notifies you if there is an update available.

Issues Addressed

• Message direction issue when sending messages to self

  In instances where users sent messages to themselves from external systems (e.g., from mobile devices) the direction of the message (Sent vs Received) was sometimes not properly set in NEO. This has been corrected.

• Re-installation remembers last folder location

  The NEO installation program now remembers the folder location you last installed NEO into.

• Several defects fixed

  
  

• Improved synchronization with Cached Exchange Mode and offline stores

  • Previously when working in Cached Exchange Mode in a Connected state and the network connection becomes unavailable, both event-driven synchronization and user-initiated synchronization would report error 80040115 (Network error), and NEO would need to be restarted in order to synchronize with Outlook. This has been fixed.
  • Previously, in some OST and Cached Exchange Mode environments, NEO would display “phantom” duplicates when messages were moved, deleted or sent, and it was necessary to do a full synchronize to remove these phantom duplicates. NEO no longer creates phantom duplicates in these situations.

• Improved searching

  • Improved accuracy in indexing messages. NEO had depended on text returned by Outlook which sometimes combined two words into a single word and did not support multiple character sets in a single message.
  • Better international language support – including improvements in converting from multiple character sets to Unicode, detection of ideograms, handling of Ababic tatweel and Hangul filler characters, and recognition of special text-formatting characters such as soft-hyphens, text-direction indicators and ligature indicators.
  • Fixed problem with NEO not returning all messages when wild cards or match similar words were used with phrases or the NEAR operator.

• Improved Reading Pane display

  • Fixed problems with displaying HTML messages that contain multiple character sets.
  • Fixed problems with displaying plain-text messages with a character set that is different from the system default character set.